Legal notice
Effective date: 27 July 2026 (published 20 July 2026)
This is a reference translation. The Korean original governs, and the Korean text prevails wherever the two differ.
These Terms set out the rights, obligations and responsibilities between Flamingo Inc. (the "Company") and members, and other necessary matters, in relation to the use of AXMINGO and related services (the "Service") provided by the Company.
The Company posts these Terms on the initial screen of the Service or on a linked screen so that members can readily review them.
The Company may amend these Terms within the limits permitted by applicable law. Where the Terms are amended, the Company gives notice stating the effective date and the reason for the amendment, from seven days before the effective date (thirty days before, where the change is unfavourable to members).
Where a member continues to use the Service without expressing refusal by the effective date of the amended Terms, the member is deemed to have agreed to them. A member who does not agree may terminate the service agreement.
The service agreement is formed when an applicant agrees to these Terms and applies to join through the procedure set by the Company (email or social account verification), and the Company accepts the application.
The Company may refuse acceptance, or terminate the service agreement afterwards, in any of the following cases: misappropriation of another person's information, entry of false information, a history of violating the law or these Terms, or otherwise obstructing the operation of the Company.
The Service is provided for business operation purposes, and persons under 14 years of age may not join.
The Company provides AI coaching conversations, the morning brief (today's actions, government support programme announcements, news), document and content draft generation, marketing image generation, notification features and the like.
Information based on external data, such as government support programme announcements and news, may be delayed, omitted or changed according to circumstances at the original source. Members must check the original source, such as the original announcement, before taking any important action such as applying or submitting.
The Company may change all or part of the Service as required for operational or technical reasons, and gives advance notice of material changes.
Some features are in preparation, and their availability may vary depending on external review or approval (for example, KakaoTalk notification messages).
Answers, drafts, images and the like provided by the Service are generated by artificial intelligence and may contain content that is untrue or inaccurate. AI output is reference material; the member is responsible for the final judgement made on that basis and for its consequences.
The Service does not provide professional advice on legal, tax, labour or investment matters. Please consult a qualified professional on such matters.
Content in the Service may include AI-generated persons, images and video. Where a member publishes AI output on an external platform (such as Instagram), the member is responsible for complying with any AI-disclosure obligation under that platform's policy.
AI output generated by a member through the Service may be used freely by the member for business purposes to the extent permitted by applicable law. However, the member is responsible for any use that infringes the rights of a third party.
Paid services are provided by purchasing a 30-day pass. No automatic payment or renewal occurs on expiry.
Credits are provided as part of a pass or granted in the manner determined by the Company, and are deducted when features such as image generation are used, according to the standard notified in advance by the Company.
Where a feature execution fails for reasons attributable to the Company, the credits deducted for that execution are refunded (restored).
Payments are processed through the electronic payment agency partnered with the Company (Toss Payments).
A member may withdraw the subscription and receive a full refund if the member has not used any paid feature (including credit-deducting features) within seven days of the date the pass was purchased.
Where paid features have been partly used, a refund may be made after deducting the amount corresponding to the part already provided, as prescribed by applicable law.
Where the member cannot use the Service normally for reasons attributable to the Company, the Company provides reasonable compensation, such as an extension of the pass corresponding to that period or a refund.
Refunds are, in principle, processed by the same method as the payment, and are processed within five business days of the date the refund is confirmed.
Members must not do any of the following.
For the member's own customer information (contact details and the like) entered into the Service, the member must hold lawful authority to collect and use that information, and the member is responsible for this.
The member is responsible for managing the account and must not permit its use by a third party.
The Company complies with applicable law and these Terms, and endeavours to provide the Service stably.
The Company protects members' personal data in accordance with the Privacy Policy.
Where a member's complaint or opinion is found to be justified, the Company handles it promptly; where handling takes time, the Company explains the reason and the schedule.
The Company may temporarily suspend provision of the Service where there is an unavoidable reason such as system maintenance, equipment failure, communications outage or a natural disaster, and gives notice before or after the fact.
The Company is not liable for the suspension or delay of some features due to circumstances of a third party, such as an external AI model provider or a public data authority, save in the case of wilful misconduct or gross negligence.
A member may apply at any time to terminate the service agreement (withdraw) through the settings in the Service or through customer support.
Where a member violates these Terms, the Company may restrict use of the Service or terminate the agreement after prior notice. In urgent cases, notice may be given after the fact.
On termination, the member's data is destroyed in accordance with the Privacy Policy. The handling of unused paid passes and credits follows Article 8.
Intellectual property rights, including copyright, in the Service and in content produced by the Company belong to the Company.
Rights in information and data entered into the Service by a member belong to that member, and the Company may use them within the scope of providing and improving the Service.
The Company may compile information generated in the course of using the Service into statistics anonymised so that neither an individual nor an individual member's business can be identified (indicators by industry, region and question topic, and the like), and may use those statistics to provide data products such as service improvement, research and market trend reports, or provide them to third parties. Those statistics do not include the original text of AI conversations, personally identifying information, or customer information registered by a member.
The Company is not liable for any impairment of use of the Service caused by a natural disaster, force majeure, or reasons attributable to the member.
The Company is not liable for the outcome of any judgement, transaction or application made by a member in reliance on AI output or on information within the Service, save in the case of wilful misconduct or gross negligence.
The Company does not intervene in disputes arising through the Service between members, or between a member and a third party, and is not liable to compensate for damage arising from them.
Disputes between the Company and a member are, in principle, resolved by mutual consultation.
Where consultation does not succeed, an action may be brought before the court having jurisdiction under the Civil Procedure Act.
These Terms are construed in accordance with the laws of the Republic of Korea.
These Terms take effect on 27 July 2026.